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Can I make returns or exchanges? All sales are final. However, if a product comes damaged, please email us at ALT242.team@gmail.com. Attach pictures of the damaged product. We'll investigate the issue and reply with necessary steps required.
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Can I track my order? All orders can be tracked. If a package is lost in transit please contact your local post office or carrier.
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Do your sizes run small? Every article comes with its own sizing chart in the details section. Please refer to the sizing chart for your body type.
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How long does it take to receive my purchase? Right now, due to COVID-19, orders are being shipped 4-9 days. The checkout page will give you an accurate time frame for shipping.
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Can I promote your products? Yes, of course! Right now, we currently do exchange for product. You can email us at ALT242.team@gmail.com and put PROMOTION in the subject line.
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Can I send my own designs for shirts? We encourage creativity! You can email us your design/color and we’ll try our best to make accommodations for you.
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